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Billing Period

PAYMENT OF WATER BILL

ABOUT THE SERVICE

Billing Cycle

During the first EIGHT (8) working day of the month, concessionaires will receive their billing statement or statement of account indicating the amount to be paid for water consumed for the stated period.

Water Rates

The amount to be paid by a concessionaire is based on the approved water rate by the Local Water Utilities Administration (LWUA). Currently, the minimum rate for residential classification is P198.00 for the first 10 cu.m. of water consumed. (See table of water rates for other classification).

Due Date

Concessionaires are required to pay their water bill at our office at Barangay San Jose, Concepcion Tarlac or to Land Bank Concepcion Branch or to nearby Barangay Halls such as

  1. Tinang Barangay Hall
  2. San Vicente Barangay Hall
  3. Corba Barangay Hall
  4. San Nicolas, Balas Barangay Hall
  5. Caluluan Barangay Hall
  6. Corazon de Jesus Barangay Hall
  7. Sta Rosa Barangay Hall

The due date varies for each zone but it is more or less 15 days after receipt of billing notice. In case the due date falls on a holiday or non working day, the next working day shall be his due date.

Non-payment of account on or before due date

In case the concessionaire fails to make their payment on or before the due date, an 8% penalty charge shall be added to the current bill.

WHO CAN AVAIL OF THE SERVICE

All concessionaires of Concepcion Water District

SCHEDULE OF AVAILABILITY OF SERVICE:

Monday- Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

COLLECTING OFFICES

  1. Concepcion Water District Office

Barangay San Jose, Concepcion Tarlac

  1. LANDBANK CONCEPCION BRANCH
  2. BARANGAY HALLS:
  3. Tinang Barangay Hall
  4. San Vicente Barangay Hall
  5. Corba Barangay Hall
  6. San Nicolas, Balas Barangay Hall
  7. Caluluan Barangay Hall
  8. Corazon de Jesus Barangay Hall
  9. Sta Rosa Barangay Hall

REQUIREMENTS TO AVAIL THE SERVICE

Statement of Account

BIR Form 2307-Tax Withheld Certificate (if applicable)

DURATION OF TRANSACTIONS

Customer with Water Bill- 5 minutes

Customer without Water Bill-10 minutes

Customer with BIR Form 2307-Tax Withheld Certificate-15 minutes

HOW TO AVAIL OF THE SERVICE

Step Applicant / Client Service Provider Duration of Activity Person in Charge Fees & Charges Forms
1 For Customer with BIR Form 2307-Tax Withheld Certificate Requests for Billing Adjustment Memo Checks computed Tax Withheld Customer Service Assistant B None Billing Adjustment Memo
Adjusts billing on the system Customer Service Assistant B None Billing Adjustment Memo
2 Pays water bills and materials if any Accepts payment and issues Official Receipts 5 minutes Customer Service Assistant B Total amount of water bills and materials if any Official Receipt
END OF TRANSACTION
1 For ordinary Paying the Water Bills Presents Statement of Account (SOA) or Account No. at the collection counter Verifies Statement of Account 5 minutes Customer Service Assistant B None SOA
2 Pays water bills and materials if any Accepts payment and issues Official Receipts 5 minutes Customer Service Assistant B Total amount of water bills and materials if any Official Receipt
END OF TRANSACTION
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